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Our warranty
90-Day Limited Parts & Labor Warranty
We stand behind the quality of our workmanship and the irrigation parts we supply and install. Unless stated otherwise on your estimate or invoice, qualifying irrigation repairs include this warranty from the day the work is completed.
What it covers
For 90 days after the work is completed, we warranty the specific parts we supplied and installed, and the workmanship on those repairs. If a covered part fails because of a defect, or a covered repair fails because of our workmanship, we will, at our discretion:
- Repair the workmanship issue
- Repair the covered part when practical
- Replace the defective part
- Provide the labor needed to correct it
There is no charge for covered parts or labor on a valid warranty claim. Coverage applies only to the work and parts listed on your invoice or service record.
Examples of covered work
When supplied and installed by us: spray heads, rotors, nozzles, valves, solenoids, PVC pipe and fittings, swing pipe and fittings, risers, irrigation wiring repairs and waterproof connections, rain sensors, pump-start relays, controllers and timers, filtration components, and other parts listed on your invoice.
Manufacturer warranties
Some products also carry a manufacturer's warranty that lasts longer than 90 days. That coverage follows the manufacturer's own terms. After our 90-day period, diagnostic, labor and shipping costs to remove or reinstall the product may apply.
How to make a claim
- Call or text (352) 366-9959 or email hello@sprinklerstinkers.com as soon as you notice the problem.
- Give us your name, service address and a short description. Photos or videos help.
- Let us inspect the work before anyone else repairs or changes it.
- If the claim qualifies, we fix it at no charge for the covered parts and labor.
If the inspection shows the problem isn't related to our earlier work, normal service charges may apply. Whenever practical, we'll explain that before doing any non-warranty work.
To qualify
- The original work was done by Sprinklers & Stinkers
- The part was supplied by us, unless agreed otherwise in writing
- The invoice is paid in full
- The problem happens within 90 days of the work being completed
- We get the chance to inspect before anyone else alters the repair
What the warranty does not cover
The warranty covers our workmanship and the parts we supply. It does not cover damage or failures from causes outside our work, including:
Lawn equipment and physical damage
Mowers, string trimmers, edgers, aerators, vehicles, golf carts, foot traffic, pets, other contractors, and heads that are struck, driven over or broken.
Ground movement and landscaping
Soil settling, erosion, tree roots, sod, mulch or rock installation, grade changes, pavers, concrete and utility work. Heads that tilt, sink or get buried over time are maintenance, not warranty failures.
Water quality and clogging
Sand, sediment, silt, algae, minerals, rust and debris from reclaimed, well, lake or other water sources. Cleaning or replacing parts clogged by water quality is maintenance.
Water pressure and supply
Changes in city or reclaimed water pressure, well or pump performance unrelated to our repair, low or excessive pressure, and changes made by an HOA, utility or municipality.
Electrical events
Lightning, power surges and outages, electrical work by others, and rodent damage to wiring.
Weather and acts of nature
Hurricanes, tropical storms, flooding, freezes, falling trees or limbs, and fire.
Pre-existing conditions and other parts of the system
Hidden problems that weren't reasonably visible during our visit, such as old damaged pipe, poor earlier repairs or buried splices. In older systems, fixing one leak can restore pressure and expose another weak spot elsewhere. That is not a warranty issue unless it was directly caused by our work. Repairing one part does not warranty the rest of the system.
Customer-supplied parts
We can't warranty parts you bought yourself, or the labor to remove, troubleshoot or replace them.
Smart controllers and Wi-Fi
Home Wi-Fi or internet outages, router or password changes, phone or app compatibility, and manufacturer app or cloud changes. Reconnecting a controller after a router or password change is not warranty work.
Adjustments, coverage and landscape restoration
Routine adjustments, raising heads, cleaning nozzles and coverage changes from plant growth are maintenance. Unless it is listed on your estimate, repair pricing does not include restoring sod, plants, mulch, stone, pavers or concrete. We cannot guarantee turf or plant health, which depends on many factors besides irrigation.
Repairs or changes by others
Coverage may be denied if someone else alters or repairs the work before we inspect it. Please call us first.
This summary is for convenience. The full warranty document controls. Nothing in this warranty limits rights that cannot legally be waived under federal, state or local law.
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